Your Satisfaction is 100% Guaranteed!
We have the strongest guarantee in the holster business.
You can order from Tradecraft USA with complete confidence because we stand behind every item that we sell. If you’re not happy with a product for any reason at any time, just return the merchandise with your invoice and we’ll promptly refund the purchase price (less shipping and handling), or make an exchange, whichever you prefer.
Returning merchandise is easy. If you wish to return merchandise for exchange or refund at your expense, email us at email@example.com. Please provide us with your full name, order number, and request a return authorization code (RAC). We will email you back with a code to expedite the return process. The RAC must be written on the outside of the return package. Customers are responsible for all lost and damaged items in return shipping so please insure. Send your return to:
5733 Ridge Road
Sharon Center, Ohio 44274
DAMAGED, INCORRECT, OR MISSING ITEMS: Please contact us immediately at (234) 248-4217 Monday-Friday 9am-5pm EST and advise us of the problem.
Refunds or credit to your account will be handled quickly…usually within 4 weeks of the time you put the merchandise you’re returning in the mail. We will email you as soon as your return is processed.
If you need additional help please contact us at firstname.lastname@example.org or call (234) 248-4217.